The COVID-19 pandemic forced many businesses to take a hard look at how or even if they could continue operations while keeping employees and customers safe. So, you may feel like you're starting from scratch when it comes to connecting with your clients. The truth is, the pandemic affected all of us in some way, shape, or form, and that means any business that hopes to retake or make a new space afterwards will need to reacquaint itself with past clients in a new world.