Text Messaging Etiquette

Learning objectives

A text message is much quicker to send and receive than an e-mail; it happens in real-time. Learn how and when it's best to use a text message in business, proper text messaging etiquette, and how to always show consistent professionalism.

Course overview

A text message is much quicker to send and receive than an e-mail; it happens in real-time. For very urgent or important communications, texting can be useful, especially for business professionals who are out of the office or traveling. In this course, we will discuss the advantages and disadvantages of communication via text messages in the workplace, text messaging etiquette tips, and examples of a well-written business text message.

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