Resources and Other Results:

Actively Listening? [Say Whaaaaat?]
Blog

Actively Listening? [Say Whaaaaat?]

Of course, you’re actively listening!!! Right? Perhaps and perhaps not! What does it mean to be an active listener, and...  More →

Related Topics: Active Listening , Communication Skills , Competency-Based Learning

Communication Skills
Employee Training & Development

Communication Skills

Develop better communication habits with our award-winning training videos. Learn about emotional intelligence, non-verbal cues, and active listening. Help your...  More →

Competency-Based Learning: Communicates Effectively
Employee Training & Development

Competency-Based Learning: Communicates Effectively

Communicates Effectively is one of the 38 Korn Ferry competencies that HSI maps our video-based learning to in order to...  More →

Communication Skills Training Videos
Employee Training & Development

Communication Skills Training Videos

Imagine how productive and efficient your employees could be if they all had access to our communication skills training videos...  More →

Soft Skills Training Topics
Employee Training & Development

Soft Skills Training Topics

Communication, problem-solving, and time management are all examples of soft skills that many people need help with. Give your team...  More →

Banking
Industries

Banking

As the banking industry evolves with many services being provided online, employee interactions with customers can become brand differentiators. Whether...  More →

Communication Skills Training in a World of Emojis, YOLO, and Ghosting
Blog

Communication Skills Training in a World of Emojis, YOLO, and Ghosting

How is communication skills training different today? Modern communication appears to lack eye contact, grammar, and the use of your...  More →

Related Topics: Soft Skills , Communication

Lessons from a Life in Safety: #3
Blog

Lessons from a Life in Safety: #3

Know-It-All-Syndrome Now this one is only fun if you say it out loud, and in your most whiney, annoying voice...  More →

Related Topics: online safety training , Training

How to Practice Mindful Communication at Work
Blog

How to Practice Mindful Communication at Work

Mindfulness practice is popular in yoga and meditation but it also applies in the workplace, specifically with mindful communication. Think...  More →

Related Topics: Soft Skills , Mental Wellness , Communication

How to Deal with Rude and Upset Customers
Blog

How to Deal with Rude and Upset Customers

Everyone who works in customer service or in a customer-facing job needs training for dealing with rude and upset customers...  More →

Related Topics: Soft Skills , Customer service

10 Customer Service Best Practices for Customer Retention
Blog

10 Customer Service Best Practices for Customer Retention

In today’s economy, following customer service best practices is critical to retain customers. Companies are struggling to hire workers and...  More →

Related Topics: Customer service , LMS Feature , Customer Retention

Leadership Training Videos
Employee Training & Development

Leadership Training Videos

Widen the audience for leadership training with our microlearning videos. Our leadership training videos are the perfect support tool for...  More →

Communication is at the Heart of Soft Skills Training
Blog

Communication is at the Heart of Soft Skills Training

Look around. Especially in a restaurant or airport. People are eating and traveling together but they are not really together...  More →

Related Topics: Soft Skills , Communication

Training for Mastering Difficult Conversations
Blog

Training for Mastering Difficult Conversations

I enjoy difficult conversations... said no one ever. But the reality is challenging situations in the workplace require tough...  More →

Related Topics: DISC , Communication , Culture , Leadership Development

Why is Sales Training Important? 12 Musts in a Learning Solutions Partner
Blog

Why is Sales Training Important? 12 Musts in a Learning Solutions Partner

Sales training is crucial! How much new business would your organization acquire and retain without high-performing sales teams? Selecting the...  More →

Related Topics: Sales , Sales Training

How to Curate a Training Curriculum on Demand
Blog

How to Curate a Training Curriculum on Demand

Today’s diverse workforce requires a training program with a wide variety of topics to address those diverse needs. It’s nearly...  More →

Related Topics: Training & Development

A Comprehensive Guide to Soft Skills Training
Employee Training & Development

A Comprehensive Guide to Soft Skills Training

All employees can benefit from soft skills training. We all need help sometimes dealing with our coworkers, customer, and vendors...  More →

How to Communicate With Any Personality Type
Blog

How to Communicate With Any Personality Type

Everyone exists somewhere on the continuum from introvert to extrovert. That’s a good thing because both the quiet, introspective introvert...  More →

Related Topics: Soft Skills

10 Practical New Hire Training Tips
Blog

10 Practical New Hire Training Tips

We’ve all seen the industry statistics of the number of employees who leave a company because of poor new hire...  More →

Related Topics: Training & Development , Onboarding , manager

Benefits of Adding Harassment Training to Improve the Impact of Diversity, Equity, and Inclusion (DEI) Training
Blog

Benefits of Adding Harassment Training to Improve the Impact of Diversity, Equity, and Inclusion (DEI) Training

Adding harassment training to DEI training programs can have a favorable impact on an organization’s culture. Integrating these two trainings...  More →

Related Topics: harassment training , DEI

Ways Soft Skills Training Supports Company Core Values [+ Examples]
Blog

Ways Soft Skills Training Supports Company Core Values [+ Examples]

How can companies instill their core values into the soul of their organization? The simple answer is through soft skills...  More →

Related Topics: Soft Skills Training , Core Values , Employee Training & Development , Soft Skills

8 Ways Soft Skills Training Fosters Innovation
Blog

8 Ways Soft Skills Training Fosters Innovation

Soft skills training fosters innovation. Incorporating soft skills training into employees’ professional development training programs not only equips them with...  More →

Related Topics: Soft Skills Training , Innovation , Company Culture , Communication Skills , Creativity , Critical Thinking , Collaboration , Teamwork , Flexibility , emotional intelligence , leadership skills

Situational Awareness Training for Employees
Blog

Situational Awareness Training for Employees

Situational awareness for employees has relevance across many of our training topics. Safety training brings your attention to emergency...  More →

Related Topics: emotional intelligence , Empower , Crisis Management

A Comprehensive Guide to Building Sales Training Programs
Employee Training & Development

A Comprehensive Guide to Building Sales Training Programs

People who are good at making connections are often described as natural-born salespeople, but the fact is investing in the...  More →

How Do You Train Critical Observation?
Blog

How Do You Train Critical Observation?

Have you ever known someone who just “knew” what people needed? Or who could easily ask questions to get at...  More →

Related Topics: emotional intelligence , ethics

How Off-the-Shelf Training Content Can Support Your Employee Onboarding
Blog

How Off-the-Shelf Training Content Can Support Your Employee Onboarding

When onboarding new employees, there is a lot of “showing them the ropes.” They need to learn about your organization’s...  More →

Related Topics: Training & Development , Onboarding , New Manager

Embracing Workplace Diversity
Blog

Embracing Workplace Diversity

Of all the challenges an HR department runs into, diversity tops the list as one of the most discussed and...  More →

Related Topics: Diversity , DEI

A Guide to Creating a Succession Planning Template
Blog

A Guide to Creating a Succession Planning Template

How critical is a succession planning template? Extremely, for organizations with key leaders close to retirement age. Or those with...  More →

Related Topics: Employee Training and Development , Leadership Development , Soft Skills , HiPOs , Outsourcing Employee Training

Introverts and Extroverts: Getting the Right Combination for Your Team
Blog

Introverts and Extroverts: Getting the Right Combination for Your Team

Suppose your company is putting together a team for a new project – perhaps it’s a new sales team, a...  More →

Related Topics: Soft Skills

How to Tell if Someone is a Good Fit for the Job
Blog

How to Tell if Someone is a Good Fit for the Job

Managers play many roles, and that often includes the job of hiring. They are looking for the missing puzzle piece...  More →

Related Topics: Human Resources

What Does Authentic Leadership Mean?
Blog

What Does Authentic Leadership Mean?

“Authentic leadership is the full expression of “me” for the benefit of “we.” - Henna Inam, author of Wired for...  More →

Related Topics: Leadership , Communication , emotional intelligence

Communicating with Emotional Intelligence (EQ)
Blog

Communicating with Emotional Intelligence (EQ)

Communicating with emotional intelligence allows us to practice empathy, boost stronger working relationships, and learn from and value co-workers. But...  More →

Related Topics: Soft Skills , Authentic Leadership , Leadership Development , eLearning

Improve Employee Social Awareness Through Workplace Empathy
Blog

Improve Employee Social Awareness Through Workplace Empathy

People appreciate when you show care and concern Empathy is defined as “the ability to understand and share the feelings...  More →

Related Topics: Soft Skills , social aw , workplace empathy

A Comprehensive Guide to Building Customer Service Training Programs
Employee Training & Development

A Comprehensive Guide to Building Customer Service Training Programs

Most companies, whether they sell products or provide services, are in the same business - the relationship business. Customer service...  More →

Active Shooter Response
Webinars

Active Shooter Response

Go more in-depth with the HSI AVERT Active Shooter and Bleeding Control trainingThe online course on this page is a...  More →

Supermarkets
Active Shooter Training

Supermarkets

AVERT (Active Violence Emergency Response Training) is a comprehensive program designed to educate employees on how to respond to the...  More →

8 Examples of Procrastination and Solutions
Blog

8 Examples of Procrastination and Solutions

Do you know any active procrastinators? Are you one? Do you wait until the last minute to start working on...  More →

Related Topics: procrastination , mental health , Time Management

Ripple Effect: Exploring Serious Occupational Injuries and Fatalities for Positive Change
Webinars

Ripple Effect: Exploring Serious Occupational Injuries and Fatalities for Positive Change

Barrett:All right. Welcome to our webcast, Ripple Effect, Exploring Occupational Fatalities for Positive Change. First, thanks for being here. This...  More →

Workers Compensation & Workplace Safety: Making Dollars & Sense Of It
Blog

Workers Compensation & Workplace Safety: Making Dollars & Sense Of It

In the second of a two-part series on speaking the language of company leadership to leverage safety efforts, HSI’s Chief...  More →

Related Topics: Buy in , Compliance , executive , hr , OSHA , workers comp

Emergency Pre-Planning
Supervisor Safety Tips

Emergency Pre-Planning

Join HSI Chief Safety Officer Jill James as she visits environmental health and safety professionals in their workplaces to explore...  More →

7 Tips for Managing Negativity
Blog

7 Tips for Managing Negativity

Negativity is toxic. It might start with one person or one incident, but it can spread like lightning. As...  More →

Related Topics: Soft Skills , manager , emotional intelligence

HSI April 2023 Newsletter
Blog

HSI April 2023 Newsletter

Your monthly digest of EHS, Compliance, and Professional Development resources & news for you and your business, with something for everyone....  More →

Related Topics: newsletter

8 Tips to Improve Decision-Making Skills
Blog

8 Tips to Improve Decision-Making Skills

The average adult makes 35,000 decisions a day, according to Psychology Today. Snooze for nine more minutes or call in...  More →

Related Topics: Decision Making , Empower , Crisis Management

Sustaining Campus Safety In the Digital Age
Webinars

Sustaining Campus Safety In the Digital Age

Barrett: (00:03)Okay. Welcome to today's webcast, Sustaining Campus Safety in the Digital Age. My name is Barrett. I'm with Vivid...  More →

What To Expect When You're Inspected
Webinars

What To Expect When You're Inspected

Barrett Pryce: (00:04)All right, let's kick it off. Welcome to today's EHS Daily Advisor webcast, what to expect when you're...  More →

Safety 101: When Safety Needs Explaining
Webinars

Safety 101: When Safety Needs Explaining

Barrett: Welcome to today's EHS Daily Advisor webcast, Safety 101: When Safety Needs Explaining. It does need explaining. People tell...  More →

Celebrate National Disability Employment Awareness Month with Disability Awareness Activities
Blog

Celebrate National Disability Employment Awareness Month with Disability Awareness Activities

It’s time to celebrate National Disability Employment Awareness Month (NDEAM) with disability awareness activities. Let’s celebrate the contributions of workers...  More →

Related Topics: ada , Disabilities , Neurodiversity , inclusion and diversity , Inclusion , Diversity

5 Steps to Building an Emotionally Intelligent Team
Blog

5 Steps to Building an Emotionally Intelligent Team

What are the steps to building an emotionally intelligent team? Can such teams transform your organization? Psychologist Daniel Goleman, author...  More →

Related Topics: Leadership , Soft Skills Training , emotional intelligence

Tips on Internal Organizational Communication Best Practices
Blog

Tips on Internal Organizational Communication Best Practices

Optimizing organizational communication can powerfully impact an organization's efficacy and success. For years, poor communication has been a concern for...  More →

Related Topics: Communication Skills , DEI , Building Relationships , DISC , Employee Engagement , professional development , Employee Training and Development , Collaborative Communication

Top Soft Skills for Safety Leaders and EHS Professionals
Blog

Top Soft Skills for Safety Leaders and EHS Professionals

Safety leaders have one of the most difficult jobs. They have an incredible amount of responsibility—lives are literally at stake...  More →

Related Topics: Safety , safety compliance , complianance

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