Non-conformance (NCR) Management
A register to log and manage all non-conformances, complaints, or incidents
Record non-conformances of any type and trace back to the source batch, service, or product. Utilise the full investigation framework and corrective action plan to ensure swift close-out.
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Non-conformance Management – HSI Key Differentiators
True End-to-End Management
Automate, manage, and streamline the process of identifying, evaluating, reviewing, and handling any non-conformance, all managed from a single point of control for superior oversight.
Gain Granular Visibility
Conduct real-time non-conformance investigations for faster, more informed decision-making. Use the investigation framework included in the module to identify and isolate the offending batch, product, or service. This helps avoid broader operational disruptions and addresses the non-conformance at its source.
Instigate Closed-Loop CAPA Protocols
Leverage the corrective action plan included with the module to help initiate CAPA (Corrective and Preventive Action) processes, close out non-conformances, and prevent recurrences. Capture key details about non-conformances to maintain a historical log for reference and communicate learnings to establish best practices.
Leverage Automation to Drive Accountability and Stay on Track
Manage multi-step non-conformance processes and boost your team’s output and efficiency by implementing automation rules. Reminders are sent until follow-up actions are resolved, and subsequent stakeholders are notified when their attention is required.
Reduce Your Cost to Quality and Organisational Risk Exposure
By promptly addressing non-conformances, defects, or complaint-related issues, you can significantly reduce your Cost to Quality (CTQ) and minimise exposure to a wide range of organisational risks (including financial, physical, reputational, and legal). This ensures you are better equipped to meet customer needs and remain competitive.
Ensure Compliance
Comply with regulatory standards, obligations, and best practices. Maintain adherence to various risk and quality management frameworks.
Manage Every Non-Conformance from a Single-Source Solution
Cloud-based platform: This system supports large-scale data, user groups,
different devices, and applications, wherever your workforce is located.
Limitless configurability: Unify all data silos to drive real-time decisions.
Built-in mobility: Works securely on any mobile device or browser,
anywhere, online and offline.
Maximum adoption: Simplify the entire end-user experience, driving record
employee participation levels across the organisation.
Modular framework: Build the solution you need ensuring workflows, reporting,
and automation are all working as one.
Discover Other Modules that Play Well Together
PLUS OVER 30 OTHER MODULES IN OUR ECOSYSTEM
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