Fraser Health - HSE Platform in Healthcare
A Canadian healthcare firm maintains safety protocols, meets accreditation needs, and enhances HR processes using HSI's flexible HSE platform.
Fraser Health, the largest regional health authority in British Columbia, collaborates with the Ministry of Health to deliver medical and community health services to over 1.9 million people. They manage 12 acute-care hospitals and 40 facilities, including Canada's second-busiest emergency department. Fraser Health's mission focuses on improving population health and well-being, underpinned by their vision of delivering premier healthcare services.
Learn how Fraser Health addressed the challenge of revamping hospital "housekeeping" operations to ensure cleanliness, safety, and infection prevention. Managing a wide array of items, each with distinct cleaning requirements, required a high degree of accuracy. Explore their transition from outsourcing to building an in-house department, not only tackling staffing needs but also developing comprehensive health and safety programmes and processes.
Key outcomes from this case study:
- Established an internal team and processes from the ground up, using the HSE platform as the foundation
- Achieved full flexibility to build and modify the platform in-house without needing vendor intervention
- Received healthcare accreditation from Accreditation Canada just three months after introducing the new team and system
- Collected 10 times more data, enabling better decision-making, and managed compliance through one integrated system
“I can honestly say, other platforms we’ve seen or worked with,
I don’t know that any of them actually had the capability to go
where we’re going, with the level of configuration that HSI provides
us.”
- Jody Miller Elliot, Director of Housekeeping Strategies and Initiatives