Concerned Conversations
Learning objectives
- Gain an understanding of how to use concerned conversations to address employee performance problems. Learn about how to properly and gracefully handle difficult conversations about employee performance and behavior, focusing on learning, growing, and doing better.
Course overview
There comes a time in every manager's work life when you have to tell someone that their work is not meeting expectations. It's difficult, because you don't want to hurt anyone's feelings, or to take disciplinary action for performance issues, but you still need a productive and successful team. When you have an underperforming employee, it might be easier to say nothing, until the problem gets so bad that you have to deal with it but that just leaves your team open to failure and regret. Having concerned conversations can help you address the problem and prevent things from getting out of hand. In this course, we'll talk about how to have a concerned conversation with someone on your team.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
