Local Health Department Modernizes Safety & Training with HSI, Driving Measurable Impact and Culture Change
HSI’s Platform for EHS brings structure, visibility, and engagement to Charles County Department of Health.
Company: Charles County Department of Health
Solution: EHS and Safety Training
Industry: Public Health/Government
Size: Over 170 Employees
Location: Maryland, US
The Charles County Department of Health, with 170 employees serving 165,000 residents in Maryland, faced major safety challenges when Ranston Harvey joined during the COVID-19 pandemic. Their program was decentralized, paper-based, and lacked consistency in reporting, training, and compliance tracking.
The Solution:
The department implemented the HSI Platform, uniting safety training and EHS management in one system. Key features included standardized incident and hazard reporting, tailored healthcare-specific forms (e.g., needle sticks), automated OSHA/CPR training, and dashboards giving all employees real-time access to emergency plans, reporting, and training.
The Results:
🔹Training compliance became fully trackable and automated.
🔹Hazard visibility improved, with near misses and safety threats consistently logged.
🔹Workforce engagement increased as employees actively reported issues and participated in training.
🔹Audit readiness improved — during a Department of Labor audit, Harvey produced a compliant OSHA 300 log instantly with HSI.
🔹Cultural transformation followed: logged incident data proved the need for on-site security, leading to the first-ever deployment of security guards, boosting both safety and employee confidence.
Why It Matters:
By centralizing safety and training with HSI, Charles County moved beyond compliance to true culture change. Safety is now visible, measurable, and trusted—making the department a model for modern public health operations.
“People now see safety differently. When incidents are reported and actions are taken, like adding security guards, it builds trust in the system. That’s the power of visibility.”
— Ranston Harvey, Charles County Department of Health