Bank Secrecy Act for Frontline Employees: 04. Customer Information Programs
Learning objectives
- Gain an understanding of customer information programs.
Course overview
Regulators make a distinction between a “customer” and a “consumer”. In most businesses, the terms are interchangeable. For regulators, the distinction between the two lies in the degree to which your bank has a formal relationship with the individual. All customers are consumers, but not all consumers are customers.
- 5 minutes
- Format: Video
- English