Bring a Solution, Not Just the Problem

Course overview

Mistakes happen. Perhaps you inadvertently send a customer the wrong information. Or maybe you notice a colleague's error. Reporting these mistakes is often essential to having them corrected. However, coming to your supervisor with nothing but an issue isn't ideal. Your boss has a lot on their plate, and now you're adding a problem to it. What can you do to change that? Offer a solution! In this course, we'll talk about how to do exactly that. We'll discuss ways to approach your boss with a concern. We'll look at why the problem occurred and help you determine solution ideas.
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