Problem Solving: 04. Evaluating Solutions

Problem Solving: 04. Evaluating Solutions

Learning objectives

  • Recognize and define the essential steps in the problem-solving process: Defining, analyzing, generating solutions, selecting a solution, implementing a solution, and reviewing the results.
  • Apply each step of the problem-solving process to real-world scenarios while leveraging a variety of problem-solving tools. (such as 5 whys, decision matrices, SWOT analysis, brainstorming, etc)
  • Evaluate and reflect on effectiveness of problem-solving strategies in their own work.

Course overview

Develop your problem-solving skills by learning how to evaluate and select the best solutions. This course guides you through the critical step of assessing potential solutions to address identified problems. You'll learn to use effective tools and strategies, such as SWOT analysis and affinity diagramming, to make informed decisions. By the end of this course, you'll be equipped to choose the most viable solutions that align with your organization's goals and resources.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 7 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 7117
Language Icon English
Course Outline
  • Evaluating Solutions
  • Tools
  • Example: Evaluating Solutions
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