Conflict Management: 02. Maintaining Self-control

Conflict Management: 02. Maintaining Self-control

Course overview

As we know from experience, it's hard to maintain self-control when we get into a conflict. It's easy to get caught up in the argument, to do everything to win the battle, or to become the bigger victim. But your energy should go toward maintaining self-control, as it's the best way to move forward. This course explores how to accomplish this difficult task.
  • 4 minutes
  • Format: Video
  • English
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