Analyzing Employee Performance: Understanding the Can-Do, Will-Do Grid
Learning objectives
- Define the difference between ability ("can do") and motivation ("will do") in employee performance.
- Explain how the Can-Do / Will-Do Grid categorizes performance issues into four quadrants.
- Identify the basic characteristics of employees in each quadrant of the grid.
Course overview
Employee performance problems often seem straightforward—but they usually aren’t. In this course, you’ll learn the Can-Do / Will-Do Grid, a simple framework that helps managers distinguish between ability and motivation when evaluating employee performance. By understanding the four quadrants of the grid, you’ll be able to quickly identify why performance issues occur and begin choosing the right response.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
