Virtual Leadership: Handling IT Challenges in Virtual Work

Course overview

When you're in the middle of a debriefing on an important project with a subordinate or about to close a sale with a client, the last thing you want to deal with is technology issues. Whether it's dealing with connectivity issues, software glitches, or hardware problems, you need to have strategies in place to help your employees deal with them. In this program, we'll discuss connecting your employees with your IT department and simple troubleshooting strategies for employees to try at home. We'll go over starting remote work and how employees should be set up. We'll also talk about backups and cloud networks. Finally, we'll address common technical issues and how to overcome them.
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