Working in Retail: Managing Retail Employees

Working in Retail: Managing Retail Employees

Course overview

Being a manager is difficult. Being a manager in the world of retail is even more difficult. Not only are you responsible for achieving store goals which include sales, upsells, shrink, and customer satisfaction, but also your success is dependent on the people who work for you.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 10 minutes
  • Format: Video
  • English
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