130-06 - Root Cause Analysis
Learning objectives
- Explain the purpose of root cause analysis
- Identify the steps in performing a root cause analysis
- Understand the various tools used to identify the root cause
Course overview
When you complete this lesson, you will understand the process of root cause analysis and how to properly identify a root cause. In addition, you will understand the common tools used in determining root cause.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 50 minutes
- Format: Online Interactive
- English