Verbal Communication
Learning objectives
- Recognize the impact and importance of effective verbal communication
- Identify core elements of effective verbal communication, including vocal physicality (or qvocalityq), being concise and relevant, active listening, verbal and nonverbal cues, and etiquette
- Incorporate verbal communication best practices at work
Course overview
Verbal communication is one of the most essential skills in the workplace, shaping how information is shared, understood, and acted upon. Effective speaking can improve collaboration, strengthen relationships, and create a more positive and productive environment.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
