Listening Skills: 01. Active Listening
Learning objectives
- Gain an understanding of how to actively listen.
Course overview
“There is only one rule for being a good talker: learn to listen.” “Listening is the loudest form of kindness.” There are a million quotes that speak to the importance of listening. At work, this skill is critical. It’s the key to gaining wisdom. Who doesn’t need more wisdom in the workplace? In this course, we’ll talk about the process of active listening and go over what is required to successfully listen to and understand others. This includes showing empathy, reading nonverbal cues, taking notes, and more.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 6 minutes
- Format: Video
- Tier: 1
- Course ID: 7139
English
Course Outline
- How Do You Communicate?
- Active Listening
- How to Respond
- Active Listening Tips
- Recognizing Emotions