Communication Essentials: 03. Communication Methods and When to Use Each

Communication Essentials: 03. Communication Methods and When to Use Each

Learning objectives

  • To learn when to use email, texting, chat, and so forth.

Course overview

When you're communicating, especially at work, it's important to understand the different methods of communication and when to use each of them. For instance, should the meeting you're about to set up be just an email instead? What about a chat? And in many workplaces now, there are video conferencing and other long-distance methods to consider. In this program, we'll explore different communication methods and what each one is best for. We'll cover emails, chats, phone calls, in-person meetings, and video chats.


The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 6 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 15396
Language Icon English
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