Crisis Management: Preparing for and Responding to Emergencies

Learning objectives

  • Identify common workplace emergencies.
  • Describe safeguards organizations should have in place to manage emergencies.
  • Explain appropriate actions to take during an emergency before responders arrive.
  • Communicate effectively with colleagues and emergency responders during an emergency.
  • Execute key steps in an organizational emergency response plan.

Course overview

Emergencies demand immediate leadership, often before professional responders arrive and with limited information available. Learning how to prepare for and respond to workplace emergencies helps you protect people, stabilize situations, and coordinate action under pressure.


The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 9 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 7414
Language Icon English
Course Outline
  • Developing and Building Capabilities
  • Immediate Response Actions
  • Managing Communication and Coordination
  • Post-Emergency Leadership
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