Customer Service Basics
Course overview
You should not "wow" your customers. Yes, you read that right. As we'll explain in this course, there is danger in wow-ing. And there's a much better way to gain loyal customers. We'll show you the way, which includes meeting expectations, and moving up a hierarchy of needs, all the while gaining trust and relationship.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
