Email Etiquette: 01. The Basics of Email Communication
Learning objectives
- Identify the alternatives to email and their use cases
- Choose the appropriate method and content when sending emails
Course overview
In the modern world, clear, concise, and respectful emails are a must. In this course, you’ll learn how to choose the right communication method, craft well-structured messages, and maintain a professional tone so you can improve your efficiency, prevent misunderstandings, and build stronger professional relationships. Whether you’re responding to a customer concern or sending a status update to your supervisor, this course will help you communicate effectively and professionally.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 5 minutes
- Format: Video
- Tier: 1
- Course ID: 7512
English
Course Outline
- Types of Communication
- Basic Email Guidelines