Feedback: 02. Surveys

Feedback: 02. Surveys

Course overview

You may not realize how your customers view your company until you ASK them. One of the more popular ways of doing this is to gather feedback by conducting surveys. There are many different types of survey methods: phone, email, online -- and even more reasons why a business might conduct them.
  • 7 minutes
  • Format: Video
  • English
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