What Is Generative AI?
Learning objectives
- Define generative AI and explain its core capabilities; Understand that generative AI creates new content (text, images, code) from existing data and is rapidly shaping work and communication.
- Explain the benefits and limitations of generative AI; Acknowledge both productivity gains and challenges like inaccuracies, bias, and overreliance.
- Identify common business applications of generative AI; Understand where AI is most commonly used (content creation, analysis, communication support) across industries.
- Recognize key risks and ethical considerations in workplace AI use; Understand concerns such as data privacy, governance, and responsible adoption in organizations.
Course overview
Generative AI is reshaping how work gets done—from drafting emails, to analyzing data, to generating code. Knowing how the technology works, where it delivers real value, and where its limitations lie helps learners use it with confidence and appropriate skepticism.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 7 minutes
- Format: Video
- Tier: 1
- Course ID: 17776
English
Course Outline
- Benefits of Generative AI
- Core Capabilities of Generative AI
- Limitations and Risks
- Responsible AI Use