Problem solving: the art of identifying an issue and coming up with a solution. The "identifying an issue" part is easy. Often, problems just land in our laps. The more difficult piece is knowing there's an issue, simple or complex, and developing a way to either fix the problem or work around it. In this course, we'll talk about how to develop your team's ability to problem solve. We'll talk about why problem solving is important and how having that skill is beneficial to any workplace.