Root Cause Analysis

Root Cause Analysis

Learning objectives

  • Gain an understanding of the Root Cause Analysis process when used at work. Learn about each step of the RCA process and how it can be applied to different situations to identify problems and generate solutions.

Course overview

Across all industries, organizations and employees will come across problems that are difficult to solve. A root cause analysis, or RCA, can help in identifying the underlying cause of a problem, so you can address the problem effectively and efficiently. In this program, we'll talk about what an RCA is and why it's beneficial. We'll discuss how to use a root cause analysis to pinpoint problems, and then cover ways to address the issues you've identified.
  • 7 minutes
  • Format: Video
  • English
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