Straight Talk: Professional Language at Work
Learning objectives
- Recognize the importance of using respectful, inclusive, and professional language in workplace conversations.
- Identify situations where casual language, slang, or strong language may be inappropriate or unprofessional. (from team chats to client meetings)
- Respond appropriately when language used by others crosses a line—whether it's offensive, profane, or exclusionary.
- Adjust communication style based on the workplace context, audience, and company norms or policies; addressing inappropriate language in a respectful way.
Course overview
Language shapes workplace culture, trust, and professionalism. In this course, learners explore how communication choices impact respect, credibility, and connections across teams. Through realistic examples, you’ll learn to recognize when casual or strong language becomes unprofessional, learn how to respond when a colleague crosses a line, and practice adjusting tone and phrasing to suit audience and context.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 4 minutes
- Format: Video
- Tier: 1
- Course ID: 8331
English
Course Outline
- Casual isn't always comfortable.
- The way we talk builds the team.
- Speak thoughtfully, Work powerfully.