Tourist Attractions: 02. Serving the Guest
 
				
				
				
				
																		
				
				
									Course overview
						If you work in the tourism and hospitality industry, then you know that the number one most important part of your job is taking care of the guests. This can include many things, but in this course, we're going to focus on three main parts: good customer service, being a good communicator, and dealing with difficult situations.
					
				
								The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.