Troubleshoot Before Calling the IT Helpdesk

Troubleshoot Before Calling the IT Helpdesk

Course overview

My screen went blank! Why aren't my documents printing correctly? I'm not able to get any sound from my speakers! Why can't I connect to Wi-Fi?! Don't you just love technology? These issues pop up all the time, and before you call IT for help, you need to try troubleshooting the problem first. In this course, we'll talk about why it's important to fix minor technical issues on your own, and then we'll discuss how to do it.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 7 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 8440
Language Icon English
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