Using AI as a Conversation Coach
Learning objectives
- Describe how AI tools can function as a coaching aid when preparing for difficult workplace conversations.
- Explain key communication techniques AI can help learners practice, including active listening, respectful framing, and clear message delivery.
- Use AI prompts to simulate and rehearse a workplace conversation before having it in real life.
- Evaluate AI-generated feedback to refine tone, clarity, and empathy in their communication approach.
Course overview
AI can help people prepare for difficult workplace conversations before they happen. Thoughtful prompts, conversation practice, and targeted feedback can improve clarity, tone, and confidence while keeping empathy and authenticity at the center.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 4 minutes
- Format: Video
- Tier: 1
- Course ID: 19495
Course Outline
- AI as a Conversation Coach
- Strengthening Key Skills
- Using Feedback To Improve