Violence Awareness: The 4 Types of Workplace Violence

Violence Awareness: The 4 Types of Workplace Violence

Learning objectives

  • By the end of this lesson the learner will be able to: Knowledge: Define and describe the four types of workplace violence: criminal intent, customer/client, worker-on-worker, and personal relationship. Comprehension: through real-world scenarios explain how workplace violence manifests. Discuss potential warning signs associated with each type. Application: Identify and classify preventative measures that would help keep violence in the workplace at bay.

Course overview

It's crucial that everyone understands the four types of workplace violence and how to recognize potential risks and warning signs. Identifying, preventing, and reporting violent or threatening behavior helps to foster a safer work environment. Here you'll find some practical tips on de-escalation and promoting a positive workplace culture.


The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 10 minutes
  • Format: Video
  • English
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