Working in Retail: How to Stay Positive with Customers
Course overview
If you're positive, your actions and communications will be positive, and in turn your interactions with your customers will be positive. There will always be someone you can't please, but by eliminating certain phrases, you'll increase your probability of a satisfied customer.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 4 minutes
- Format: Video
- English