Expectation-Driven Leadership
Learning objectives
- Recognize how unconscious high and low expectations shape employee behavior and team performance.
- Distinguish between manager behaviors that raise team performance versus those that quietly hold it back.
- Apply a practical framework for setting clear, attainable expectations and communicating them to employees.
- Shift their own patterns of feedback, attention, and recognition to raise expectations across the entire team.
Course overview
Small, often unconscious differences in how managers treat team members shape performance far more than most realize. Mid-level managers and supervisors examine the psychological patterns behind unconscious high and low expectations, distinguishing behaviors that build confidence and competence from those that quietly limit both. A practical framework for setting stretch goals, communicating clear benchmarks, and delivering individualized feedback equips supervisors to shift their own habits and raise performance across an entire team.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 7 minutes
- Format: Video
- Tier: 1
- Course ID: 8594
English, Spanish, French Canadian, Portuguese, Thai, Chinese (Simplified), French, German, Italian, Japanese
Course Outline
- The Science Behind Expectations
- The Dangers of Low Expectations
- How To Create High Expectations
- Where Do You Go From Here?