Kirby saved equivalent of more than four 1/2 full‑time employees working an entire year.

Company: Kirby Group Engineering
Solution: HSI Platform (EHS solution including incident, contractor, observations, etc.)
Industry: Engineering and Construction
Size: Approximately 1,900 employees and up to 4,000 including subcontractors
Location: Ireland, UK, and Mainland Europe

Across Europe, Kirby Group Engineering was growing fast. New countries. New projects. New regulatory demands. But with that growth came a familiar challenge. Every site had its own way of doing things. Safety reports lived in spreadsheets. Observations were buried in email chains. Critical information was scattered across laptops, paper forms, and disconnected systems.

And in an environment where thousands of workers and subcontractors move across high‑risk projects, that fragmentation made it harder to see what mattered most. Leaders could not get a clear picture of what was happening on the ground. Safety teams spent hours chasing documentation. Escalations were inconsistent. Risk was increasing quietly in the gaps.

Kirby’s Zero Harm philosophy had always been strong. But scaling it across Ireland, the UK, and mainland Europe required something more than culture. It required a system that made Zero Harm practical, measurable, and consistent.

Key Challenges

• Disconnected systems: Safety data spread across spreadsheets, emails, and multiple tools made it difficult to understand what was happening across projects.
• Inconsistent execution: Reporting, escalation, and safety activities varied across countries, contractors, and sites.
• Limited visibility: Leadership lacked real‑time insight into incidents, actions, and trends.
• Time‑consuming processes: Safety teams spent hours consolidating reports and chasing documentation.
• Scaling Zero Harm: Culture was strong, but difficult to operationalize consistently across thousands of workers and subcontractors.

So, instead of simply digitizing old processes, Kirby reimagined how safety should work.

That is where the HSI Platform came in.

Instead of simply digitizing old processes, Kirby reimagined how safety should work in practice. That’s where the HSI Platform came in.

Kirby built KSafe, their internally developed Zero Harm framework, directly into the platform. Mobile‑first. Intuitive. Designed to support real conversations with workers on the ground. High‑severity incidents now trigger structured, automated escalation. Observations, behavioral interactions, and Safe Plan of Action assessments are captured in seconds. And leadership sees real‑time dashboards instead of end‑of‑month surprises.

The impact has been transformative. Reporting is live. Participation is rising. Risk is easier to see and act on. And Zero Harm is no longer just a philosophy — it is a measurable, scalable system embedded into daily workflows across every region.

Key Results

• 37,840 hours saved annually by eliminating paper processes, duplicate systems, and manual reporting.
• Real‑time visibility, viewing incidents, actions, and trends instantly across all projects.
• Stronger safety performance reducing TRIR and AIFR through better execution and higher engagement.
• Higher workforce participation using mobile access and simplified workflows increased reporting and proactive risk identification.
• Consistent execution of Zero Harm indicators embedded directly into daily workflows.
• Faster, more informed decisions, automated escalation, and unified data improved response time and control.

As Barry O’Brien, Associate Director of EHS, put it: “We don’t have to go chasing information anymore. It’s all there live. We can see what’s happening in real time and act on it immediately.”

This is the story of how Kirby scaled Zero Harm across Europe and built a safer, more connected future with HSI. Download the full case study to see how they did it.