Courses: 28
Categories
Employee Training and Development
Topics
University and Research Institutions
NERC System Operator Certification and Continuing Education Database CEH
Safety, Health, and Plant Science
Electrical Transmission and Distribution
Process Systems and Operations
Industrial Machining and Welding
Power Generating Systems and Operations
EMS & Firefighter Annual Subscriptions
Live Virtual Instructor-Led Training
Languages
English
Spanish
Hospitality
- Front Desk Customer Service: 01. Etiquette and Presentation
- Front Desk Customer Service: 02. Check-in and Check-out
- Front Desk Customer Service: 03. Communicating with Guests
- Front Desk Customer Service: 04. Telephone Techniques
- Front Desk Customer Service: 05. Handling Upset Guests
- Front of the House: 01. Introduction to Restaurants
- Front of the House: 02. Greeting and Seating Guests
- Front of the House: 03. Interacting with Guests: Fundamentals
- Front of the House: 04. Interacting with Guests: Special Circumstances
- Front of the House: 05. Interacting with Guests: Difficult People
- Front of the House: 06. Understanding the Menu: What's for Dinner?
- Front of the House: 07. Understanding the Menu: Writing Menu Descriptions
- Front of the House: 08. Understanding the Menu: What's on Tap?
- Front of the House: 09. Serving Guests: Taking Orders
- Front of the House: 10. Serving Guests: Table Service
- Front of the House: 11. Serving Guests: Time Management
- Front of the House: 12. Clearing the Table and Closing the Sale
- Front of the House: 13. Tips for Tipped Employees
- Housekeeping: 01. Cleaning Guest Rooms
- Housekeeping: 02. Cleaning Public Spaces
- Housekeeping 03. Working Safely with Ergonomics
- Housekeeping: 04. Interacting with Customers
- Tourist Attractions: 01. Overview
- Tourist Attractions: 02. Serving the Guest
- Valet: 01. Appearance and Professionalism
- Valet: 02. Parking Vehicles
- Valet: 03. Returning Vehicles
- Valet: 04. Safety Essentials