Courses: 31
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Employee Training and Development
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University and Research Institutions
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Retail
- When the Customer Isn't Right: Retail Conflict for Managers
- Working in Retail: How to Give Exceptional Service
- Working in Retail: How to Handle Feedback
- Working in Retail: How to Stay Positive with Customers
- Working in Retail: How to Upsell
- Working in Retail: Managing Retail Employees
- Working in Retail: Who is your Customer?: I Can't Find This
- Working in Retail: Who is your Customer?: I'm Just Looking
- Working in Retail: Who is your Customer?: I'm on a Mission
- Working in Retail: Who is your Customer?: I'm With My Kids. Please Hurry.
- Working in Retail: Who is your Customer?: I've Got a Coupon for That
- Working in Retail: Who is your Customer?: I've Got Time and Money
- Retail Conflict Management: 01. Why Retail Conflict Management?
- Retail Conflict Management: 02. Preparation and Scenarios
- Retail Conflict Management: 03. Phases of Escalation
- Retail Conflict Management: 04. De-Escalation
- Retail Conflict Management: 05. Maintaining Control
- Retailer Profitability Model for Retailers: 01. Introduction
- Retailer Profitability Model for Retailers: 02. Creating Revenue
- Retailer Profitability Model for Retailers: 03. Reducing Expenses
- Retailer Profitability Model for Retailers: 04. Frequency
- Retailer Profitability Model for Retailers: 05. Reach
- Retailer Profitability Model for Retailers: 06. Items per Customer
- Retailer Profitability Model for Retailers: 07. Price per Item
- Retailer Profitability Model for Vendors: 01. Introduction
- Retailer Profitability Model for Vendors: 02. Creating Revenue
- Retailer Profitability Model for Vendors: 03. Reducing Expenses
- Retailer Profitability Model for Vendors: 04. Frequency
- Retailer Profitability Model for Vendors: 05. Reach
- Retailer Profitability Model for Vendors: 06. Items per Customer
- Retailer Profitability Model for Vendors: 07. Price per Item