A concession, or trade-off, is where one or more parties engage in conceding, yielding, or compromising on the components, elements, or issues tied to whatever is being negotiated. Offering or accepting a concession is probably the most stressful part of a negotiation for most, especially for those that are less experienced. In this course, you'll learn an effective and easy technique to use that will make the process less stressful, while increasing the likelihood of successfully reaching agreement