The Respectful Workplace: Illinois Hospitality Manager
Learning objectives
- Recognize harassing behavior
- Distinguish between illegal discrimination and abusive conduct
- Know to whom you should report discriminatory or harassing conduct
- Identify the groups protected from employment discrimination by law
- Understand the harassment risks associated with working in the hospitality industry
- Understand your leadership role in preventing workplace harassment
- Know what to do when you get a report of discriminatory or harassing conduct
- Understand what to do if you, as a manager, are accused of discriminatory or harassing conduct
- Recognize appropriate corrective action
Course overview
This course will help Illinois hospitality employees and supervisors meet the mandatory harassment training requirement. Specifically, it covers definitions, the complaint process and reporting resources, the dangers of retaliation, and the steps employees and managers can take to prevent workplace discrimination and harassment so you can create a workplace built on respect.
- 69
- English