Helping Customers Decrease Expenses
Learning objectives
- Learn the basics of customer revenue and discuss strategies for reducing customer costs.
Course overview
One of the best ways to partner with your customers is to help them decrease their expenses. Do your customers see you as a tool to help them lower their costs? How do you get them to see you that way and not as just another salesperson? In this course, we'll explore that as part of learning how to provide excellent customer service. We'll cover understanding customer expenses and then discuss potential ways to reduce their costs of goods, address their labor costs, and manage their occupancy costs.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
