Leadership Fundamentals: A Spotlight on Listening

Leadership Fundamentals: A Spotlight on Listening

Learning objectives

  • Understand the importance of listening
  • Understand the differences between listening and hearing
  • Develop a plan for sharpening their active listening skills

Course overview

Listening enables you to earn your team’s respect, understand their needs, and leverage their knowledge and experience. This course focuses on the importance of active listening, exploring techniques to ensure you are truly absorbing and understanding what others are saying. By developing strong listening habits, you'll be better equipped to navigate your team through wins as well as losses.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 5 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 11637
Language Icon English
Course Outline
  • Active Listening
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