How To Correct Without Conflict
Learning objectives
- Identify situations where it is necessary to address someoners mistakes in a constructive manner, acknowledging individualrs safety.n
- Differentiate between effective and ineffective ways of telling someone they are wrong, using examples and non-examples.
- Apply communication techniques to respectfully and clearly convey mistakes, while encouraging improvement.
- Demonstrate empathy and tact when providing feedback, minimizing defensiveness and fostering collaboration.
- Evaluate their own approaches to giving feedback and identify areas for improvement using provided scenarios.
Course overview
When being told they are wrong, people can sometimes be defensive. But generally, people want to learn from their mistakes and improve. Telling someone when they make a mistake is giving them that opportunity. The skill is learning how to best tell someone, and we'll discuss that here.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 8 minutes
- Format: Video
- Tier: 1
- Course ID: 8611
English
Course Outline
- When To Correct
- How To Correct
- Self-Reflection