Problem Solving: 06. Monitoring the Solution
Learning objectives
- Recognize and define the essential steps in the problem-solving process: Defining, analyzing, generating solutions, selecting a solution, implementing a solution, and reviewing the results.
- Apply each step of the problem-solving process to real-world scenarios while leveraging a variety of problem-solving tools. (such as 5 whys, decision matrices, SWOT analysis, brainstorming, etc)
- Evaluate and reflect on effectiveness of problem-solving strategies in their own work.
Course overview
You have a solution idea. Now, you have to implement that solution. This could be something that is a quick process adjustment. This might mean three years of transition to get new equipment. It might mean a personnel shift. No matter what your solution is, you have to create an action plan. In doing that, you must also determine exactly who needs to be involved and exactly who will be impacted.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 7 minutes
- Format: Video
- English