Social Media for Employees: Navigating Conflict on Social Media

Course overview

Conflict and disagreements can quickly spiral out of control on social media. When you can't see the other person's face or hear their voice, it's easier to have misunderstandings and for emotions to run high. If you're using social media professionally, it's important to be able to handle and defuse these situations quickly. Arguing publicly isn't a good look for anybody. In this program, we'll look at ways you can avoid and defuse online conflict
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