Analyzing Employee Performance: Motivating Capable but Unwilling Employees
Learning objectives
- Distinguish motivation-related performance problems from skill-based performance gaps.
- Analyze common causes of low motivation such as unclear expectations, disengagement, or lack of accountability.
- Apply targeted leadership strategies to motivate employees who are capable but unwilling to perform.
Course overview
When a capable employee isn't performing, adding more pressure or more training rarely works. Low motivation has a few common causes — unclear expectations, inconsistent accountability, disconnection from team goals — and supervisors can use strategies targeted toward each. A correct diagnosis is essential for sustained improvement.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
