Speaking Customer
Learning objectives
- To explain how to speak in customer language to salespeople.
Course overview
Interactions with customers can be wonderful. You have the opportunity to find out about what they need, figure out how you can help them, get them to use your product or service, and make money while doing it. This is true especially if you speak their language: customer. In this course, we explain how to make sure you are on the "same page" as your customer, not only with your words, but also with your focus.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 5 minutes
- Format: Video
- English