387-37 Human Performance for System Operators - Error Prevention

387-37 Human Performance for System Operators - Error Prevention

Learning objectives

  • List the three primary levels of task performance and the associated types of errors that occur on each
  • Review system operator priorities
  • Identify strategies for error prevention and good operating practices
  • Identify who is responsible for errors
  • Compare and contract human performance errors in other industries: industrial safety, quality control, and human reliability
  • Identify at least five common risk areas for operators
  • Describe the error driver in a given risk area
  • List various ways to reduce the possibility of an error in a give area
  • List the top priorities of a system operator
  • Recall operating pointers that promote safer switching
  • Recall the reasoning behind performing a cause analysis for near misses and errors
  • Describe the approach to identify and trace the sequential contributors to an event

Course overview

This detailed course is designed for more than just experienced and upcoming system operators. It's also beneficial for control center managers, engineers, and plant operators, offering valuable insights through rich content, real-world examples, and practical strategies in each lesson.


The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 120 minutes
  • Format: Online Interactive
  • Tier: 3
  • Course ID: 17826
Language Icon English
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