Concerned Conversations

Concerned Conversations

Learning objectives

  • Gain an understanding of how to use concerned conversations to address employee performance problems. Learn about how to properly and gracefully handle difficult conversations about employee performance and behavior, focusing on learning, growing, and doing better.

Course overview

Most people dread these conversations. The ones when you have to tell someone that their work is not up to standard. It's easier to just say nothing. That is until the problem gets so pronounced that you HAVE to deal with it. Let's talk about how to have a Concerned Conversation.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 5 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 7361
Language Icon English
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