Conflict Management: 02. Maintaining Self-control

Conflict Management: 02. Maintaining Self-control

Course overview

As we know from experience, it's hard to maintain self-control when we get into a conflict. It's easy to get caught up in the argument, to do everything to win the battle, or to become the bigger victim. But your energy should go toward maintaining self-control, as it's the best way to move forward. This course explores how to accomplish this difficult task.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 4 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 7100
Language Icon English
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