Crisis Management: 01. Creating a Crisis Management Plan

Learning objectives
- Gain an understanding of crisis management planning.
Course overview
You’ve likely heard the saying, “Hope for the best; plan for the worst.” This could've been written with crisis management in mind. In business, this is about being prepared for worst-case scenarios. In this program, we’ll talk about what these worst-case scenarios might be, including the various types of crises that impact organizations. We’ll also go over how to plan and coordinate a response to a crisis. This includes having an emergency response plan, a crisis communications plan, and an IT disaster plan.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.