Empathy in the Workplace

Empathy in the Workplace

Course overview

At its core, empathy is the ability to recognize emotions in others and to understand their perspectives. In order to work in a cohesive, productive environment, it's critical that we have a better understanding of each other and how we can best work together. To be a successful empathizer, three things are required: listening, openness, and understanding. These aren't always easy to do, so in this course, we'll discuss how to develop empathy, by introducing the three stages of empathy
  • 6 minutes
  • Format: Video
  • English
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