180-01 - Fundamentals of Human Performance Improvement
Learning objectives
- Recall the fundamental concepts of human performance
- Identify the most common types of active and latent errors
- Recognize common origins of human error
- Recall the five hazardous attitudes that increase the likelihood of active errors
- Recall traditional response to human error
- Recognize activities associated with the blame cycle
Course overview
Human Performance Improvement (HPI) is a continual process by which organizations are making revolutionary changes. HPI program implementation requires leaders to recognize how latent conditions impact decisions made by workers in various tasks.
The Fundamentals of Human Performance Improvement training course explains how to recognize and address the factors necessary for lasting organizational culture change. This online course covers:
- Human performance overview
- Types of human error
- Origins of human error
- Changing views of human error
This course is part of the Human Performance training series.
- 55 minutes
- Format: Online Interactive
- English